About
SERVING PHOENIX AND BEYOND
Professional IT Services Since 1999
My Computer Pro has grown from a small operation to an enterprise-level IT provider in Phoenix, delivering top-tier services to small businesses with a focus on personalized support and innovative solutions.
Our journey reflects our commitment to helping businesses thrive through reliable, scalable, and cost-effective IT services. We understand the unique challenges small businesses face, and we tailor our solutions to meet those needs—whether it’s managed IT, cybersecurity, VoIP, or POS support.
At My Computer Pro we build lasting partnerships focused on your success.
A MESSAGE FROM OUR FOUNDER
Heath Carlson
Over 40 Years of Managed IT Experience
As the owner of My Computer Pro, I’m proud to say that we started as a small business, just like the clients we serve.
I know firsthand the challenges and rewards that come with running a small operation, which is why it’s been my mission to provide other small businesses with the same level of IT service, support, and security that large enterprises enjoy.
Helping fellow business owners grow and succeed with reliable technology solutions isn’t just our job—it’s something I truly care about.
With round-the-clock protection, small businesses can rest easy knowing that My Computer Pro has their back—every hour of every day.
At My Computer Pro, we’re here to be more than your IT provider—we’re your partner in success.
Smart IT Help Phoenix Businesses Need
Affordable, Scalable, and Always Reliable
Since 1999, My Computer Pro has been delivering professional IT services to small businesses in Phoenix and across the country. What started as a small operation has grown into an enterprise-level provider, trusted by organizations that need reliable, cost-effective technology solutions to compete in today’s fast-moving world.
Small businesses face unique IT challenges—tight budgets, limited internal resources, and the constant threat of downtime or cyberattacks. That’s where My Computer Pro steps in. We specialize in smart IT help designed specifically for small businesses, offering solutions that are affordable, scalable, and always reliable.
Whether your team needs managed IT services, cybersecurity protection, VoIP systems, or point-of-sale (POS) support, we customize every solution to fit your needs. Instead of forcing a one-size-fits-all package, we design IT strategies that grow alongside your business. Our clients don’t just get technology—they get a trusted partner who understands their operations inside and out.
Founder Heath Carlson brings over 40 years of managed it-support Phoenix companies trust. Every client benefits from proven expertise and his hands-on approach. “I started as a small business owner myself,” Heath explains. “That’s why our mission has always been to provide small businesses with the same level of IT service and security that large enterprises enjoy.”
With My Computer Pro IT support Phoenix small business owners never have to worry about a roadblock. We make technology your advantage—helping you cut costs, improve efficiency, and gain the peace of mind that comes from knowing your IT is in expert hands.
24/7 IT Support That Delivers
Round-the-Clock Protection for Your Business Operations
Technology issues don’t wait for business hours, and neither do we. At My Computer Pro, our 24/7 it-support services ensure your business operations stay protected and connected at all times. From ecommerce integrations to voip phone systems, we have you covered at all times.
From late-night server alerts to early-morning connectivity problems, our dedicated support team responds immediately to keep downtime at a minimum. Every minute your systems are down means lost productivity, frustrated clients, and potential revenue loss. That’s why we’ve built our support model around fast response times, proactive monitoring, and immediate troubleshooting whenever and wherever you need it.
Our services include:
- Help Desk Support: Friendly, knowledgeable technicians available day or night.
- Proactive Monitoring: Continuous oversight of networks, servers, and devices to prevent problems before they disrupt business.
- Emergency Response: Quick action for critical issues such as security breaches, system crashes, or major outages.
What sets us apart is our personal approach. Unlike large, impersonal IT providers, My Computer Pro builds direct relationships with every client. You’re never just a ticket number—you’re a valued partner.
Our 24/7 IT support extends beyond troubleshooting. We actively monitor your systems for early warning signs, helping to prevent costly downtime before it even happens. That’s the kind of reliability businesses need to operate confidently in today’s digital-first world.
IT Consulting That Drives Growth
Strategic Technology Solutions For Your Business Goals
Technology isn’t just about fixing problems—it’s about driving growth, improving efficiency, and positioning your business for long-term success. At My Computer Pro, we offer expert IT consulting services that align your technology strategy with your business goals.
Every small business has different needs. Some require help migrating to the cloud, while others need better cybersecurity frameworks, upgraded phone systems, or a more reliable network infrastructure.
Our consulting services include:
- Technology Planning: Strategic roadmaps that ensure your IT investments support growth.
- Cybersecurity Strategy: Comprehensive solutions that protect against today’s evolving threats.
- Cloud Services Consulting: Helping businesses leverage the cloud for scalability and cost savings.
- Compliance & Risk Management: Ensuring your business meets industry standards while minimizing risks.
What makes our consulting unique is the partnership mindset we bring to every engagement for all merchant services. Founder Heath Carlson emphasizes this commitment: “We’re here to be more than your IT provider—we’re your partner in success.”
With My Computer Pro IT consulting Phoenix Businesses have you the guidance and expertise to move forward with confidence.
With the right IT consultant, your technology stops being a burden and becomes a growth engine for your business. That’s exactly what we deliver.
Why Businesses Trust My Computer Pro
A Partner in Businesses Success Since 1999
My Computer Pro’s reputation as a trusted IT provider has been built on one foundation: putting the success of our clients first. We’ve served the Phoenix community and beyond for more than two decades, growing from a small business into a leading IT services company by staying true to our mission.
- Local Expertise, National Reach: Based in Phoenix, we understand the unique challenges small businesses face here, but our services extend nationwide.
- Personalized Support: Every solution is tailored, every client relationship valued. You’re never just a number.
- Enterprise-Level Quality for Small Businesses: We provide the same advanced IT capabilities that Fortune 500 companies rely on—scaled and priced for smaller organizations.
- Proven Leadership: With Heath Carlson’s 40+ years of managed IT experience, you gain the confidence of working with a solid team.
We know small businesses don’t have the luxury of wasted time or wasted resources. That’s why everything we do—from managed IT and consulting to cybersecurity and support—is designed to maximize efficiency, minimize downtime, and give you a competitive edge.
We believe trust is earned through consistency, reliability, and results. That’s why so many Phoenix businesses continue to choose My Computer Pro year after year!
At My Computer Pro, your technology is more than just tools—it’s the foundation of your success. And we’re here to make sure that foundation is strong, reliable, and built to last.
Bringing enterprise caliber technology and support to the small business market at an affordable price.